Successful Status Codes

Status Code Meaning
A0Paid / Refunded / Successfully requested.

Pending Status Codes

Status Code Meaning
A1Authorized. The payment is authorized and awaiting confirmation and acquiring.
A2Confirmed. The payment is confirmed and will be acquired.
A3Authorization / Refund requested.
A4Authorization / Refund not known.
A5Payment requested.
A6Payment processing.
TR00Transaction has been sent to bank. Waiting for answer.

Error Status Codes

Status Code Meaning
EU1End user session timed out
EU2End user IP address mismatch
EU3Invalid session id
EU4Missing session id
FI11Missing or invalid Bank Routing Number
FI12Missing or invalid Bank Account Number
FI13Missing or invalid Bank Name
FI14Insufficient Funds
TR01The credit card has expired.
TR02Card temporarily invalid or under suspicion of fraud.
TR03Operation not permitted for this card or terminal.
TR04Insufficient funds available.
TR05Card not registered.
TR06Card out of service.
TR07Error in authentication of the holder.
TR08Refusal without specifying the reason.
TR09Erroneous expiry date.
TR10Card temporarily invalid or under suspicion of fraud with removal of the card.
TR11Issuing entity not available.
TR12Transaction refused.
TR13Transaction cannot be processed. Fraud score is too high.
TR14Transaction cannot be processed. High risk country.
TR15Transaction cannot be processed. E-mail address is a suspicious credit card fraudster.
TR16Transaction cannot be processed. Credit card issue country and customer country does not match.
TR17Transaction cannot be processed. Same amount has already been charged from this card today.
TR18Transaction cannot be processed. Credit card issue country does not match customer country.
TR19Incomplete or invalid transaction.
TR20Bank system is busy, please try again later.
TR21Transaction cannot be processed. Maximum number of transactions has been reached
TR30Transaction inserted into database.
TR31Transaction updated.
TR32Merchant total amount increasing limit has been reached.
TR33Merchant IP address not registered
TR34Transaction timed out
TR35Failed to log in with the verification code for three times and is blacklisted
TR36Credit card number is blacklisted.
TR37Transaction cannot be processed. Fraud score of this machine is too high.
TR38Bin number is blacklisted.
TR39End user IP Address is blacklisted.
TR40Bank Issuing Country is blacklisted.
TR41User fingerprint is blacklisted
TR42End user IP is denied
TR43IP address country does not match billing address country
TR44User accesses from an anonymous proxy
TR45User accesses from a transparent proxy
TR46User accesses from an open proxy
TR47Users spam score is too high
TR48Users fraud score is too high
TR49Users BIN match failed
TR50Users BIN name match failed
TR51Account owner and card owner mismatch
TR52Transactions cannot be processed.
Timeinterval between them is too short. (To avoid double billing)
TR53User email is blacklisted
E1 This merchant id is not registered in our system.
E2 The merchant is not active.
E3 The merchant is not set to use the direct entry point.
E4 The merchant account does not exist.
E5 The merchant account is not active.
E10 The checksum submitted is invalid.
E11 One or more required fields are missing.
E12 Invalid Credit Card type
E13 Invalid Credit Card number
E14 Invalid expiration date.
E15 Credit Card Expired.
E16 Credit Card Insert failed.
E17 Incorrect format of the cards control number CVV2
E20 The Country field must be in ISO-3166-1-alpha-2 format.
E21 We do not process customers in this country.
E22 Email is not a valid E-mail address.
E23 The fees could not be retrieved.
E24 SSN is not exactly four characters long.
E25 SSN is not numeric.
E26 Birthday is not a valid date, Must be exactly 6 digits in the format MMDDYY.
E27 The Address Verification System check failed. The customer identity could not be verified.
E28 The amount must be in Integer format.
E29 The amount is too big. Please try a lower amount.
E30 Limit check failed.
E31 Customer's daily limit exceeded.
E32 Customer's weekly limit exceeded.
E33 Customer's monthly limit exceeded.
E34 The amount (Amount) does not match the minimum requirements.
E35 The amount must be greater than zero.
E40 Error contacting the bank.
E41 Card payment: Error upon authorization, or no contact with the bank.
E42 Card payment: Purchase rejected at the bank, contact the bank.
E43 Technical error
E44 Technical error Netlog system
E45 Technical error bank system
E50 The function (Order Administration) is not supported.
E51 This transaction does not exist.
E52 Supplied Merchant order does not match the Netlog id.
E53 Incorrect Merchant order.
E54 Transaction already registered and paid. This Merchant order is already registered on another transaction.
E55 The status of the transaction does not permit the operation.
E56 The transaction has been cancelled.
E57 The transaction has been discontinued by the purchaser or denied by the bank.
E58 Refunding failed.
E59 Authorization Reversal could not be carried out.
E60 Acquiring could not be carried out (capture).
E61 Failed unknown reason.
E71 Merchants daily limit exceeded.
E72 Merchants weekly limit exceeded.
E73 Merchants monthly limit exceeded.
E74 Merchant does not belong to Aggregating Merchant.
ES1 Merchant is not set up for the hosted environment.
ES2 Invalid callback type specified for hosted environment.
ES3 Invalid callback type specified for API environment.
ES4 Initial amount invalid.
ES5 Invalid Initial Time Unit.
ES6 Invalid initial Time Period Length.
ES7 Invalid Rebill Time Unit.
ES8 Invalid Rebill Time Period Length.
ES9 Initial period Specified, but no rebilling.
ES10Invalid One Time Billing time Period Length.
ES11Invalid One Time Billing Time Unit.
ES12One Time Billing Period Specified and Rebilling at the same time is illogical.
ES13Missing success URL.
ES14Missing merchant id.
ES15Missing transaction id.
ES16Invalid Transaction amount.
ES17Invalid initial amount.
ES18Invalid Transaction Currency.
ES22Missing or invalid API version.
ES23Invalid Merchant specified.
ES24Rebilling API invoked with rebilling period and/or period length missing.
ES25Missing first name.
ES26Missing last name.
ES27Missing address line.
ES28Missing Social Security Number.
ES29Missing city.
ES30Missing country.
ES31Missing state. Required when processing US cardholders.
ES32Missing phone number.
ES33Invalid phone number format.
ES34Missing mobile phone number.
ES35Invalid mobile phone number format.
ES36Missing email address.
ES37Missing amount.
ES38Missing credit card type.
ES39Missing credit card number.
ES40Missing expiry month.
ES41Expiry month must be numeric and contain two characters.
ES42Missing expiry year.
ES43Expiry year must be numeric and contain two characters.
ES44Missing CVV2.
ES45Missing IP address.
ES46Missing checksum.
ES47Missing zip code.
ES48Missing birthday.
ES49Invalid IP address.